Privacy Policy
Real Talk with Heather & Andres / RealTalkHA.com
Last updated: March 24, 2026
1. Who We Are
Real Talk with Heather & Andres (“Real Talk,” “we,” “us,” or “our”) operates the website realtalkha.live and related services, including digital products, CRM setup and automation services, live trainings, community memberships, and podcast guest applications.
This Privacy Policy explains how we collect, use, share, and protect information when you visit our website, purchase our products, use our services, or apply to be a guest.
If you have any questions, you can contact us at [email protected].
2. Information We Collect
We may collect the following types of information when you interact with us:
Contact details: name, email address, phone number, mailing address.
Professional information: job title, company name, social media or website links, and industry.
Account and purchase information: login details (if applicable), products or services purchased, subscription details, billing address, and limited payment-related details (processed via third-party payment processors).
Application and content information: podcast guest applications, topic ideas, notes, and any content or materials you choose to submit.
Usage data: IP address, browser type, device type, pages visited, referring URL, time spent on pages, and general analytics data collected via cookies or similar technologies.
Communication data: messages you send to us by email, forms, chat, or social media.
We do not intentionally collect sensitive personal information unless you voluntarily provide it and it is necessary for a specific service.
3. How We Collect Information
We collect information in several ways:
Directly from you when you:
Purchase a product or service.
Apply to be a podcast guest.
Book a consultation or CRM audit.
Sign up for our email list, trainings, or community.
Fill out forms, assessments, surveys, or questionnaires.
Contact us by email or other channels.
Automatically when you use our site or services, through:
Cookies and similar technologies.
Analytics tools that capture usage and performance data.
From third-party tools or integrations you connect (for example, CRM platforms, scheduling tools, or payment processors), in accordance with their privacy practices and settings.
4. How We Use Your Information
We use the information we collect to:
Provide and deliver our products and services, including digital courses, automation snapshots, CRM services, and community access.
Process payments, manage orders, and send purchase confirmations and receipts.
Schedule and manage podcast interviews or consultations.
Communicate with you about your account, services, updates, support, and important notices.
Send marketing communications, newsletters, and promotions when you opt in (you can unsubscribe at any time).
Improve our website, products, and services through analytics and feedback.
Maintain security, prevent fraud, and enforce our Terms & Conditions.
We process your information based on legitimate business interests, performance of a contract, compliance with legal obligations, or your consent, depending on the context.
5. Cookies and Tracking Technologies
We may use cookies, pixels, and similar technologies to:
Remember your preferences and settings.
Analyze site traffic, performance, and user behavior.
Help ensure the security and integrity of our website.
You can usually control or disable cookies through your browser settings. If you choose to disable cookies, certain features of the site may not function properly.
6. How We Share Information
We do not sell or trade your personal information.
We may share information with:
Service providers and vendors who help us operate our business (for example, CRM platforms, email marketing tools, payment processors, scheduling tools, hosting providers, and analytics vendors).
Podcast distribution and promotional platforms to feature your name, title, and links in episode notes and marketing content, when you participate as a guest.
Professional advisors (such as legal, accounting, or compliance professionals) when necessary.
Authorities or third parties when required by law, legal process, or to protect our rights, users, or the public.
These service providers are only given access to the information needed to perform their functions and are expected to handle it in accordance with applicable privacy laws.
7. Third-Party Tools, APIs, and AI Services
We may integrate with third-party tools, APIs, and AI services (for example, CRM platforms, scheduling tools, AI copy or voice tools, payment processors, and analytics services).
Your use of those services is governed by each provider’s own terms and privacy policies, and they may collect or process your data independently of us.
Some AI or third-party tools may log or use your inputs and outputs to improve their models or services; you are encouraged to review each provider’s data and training policies.
We do not control third-party data practices and are not responsible for their privacy, security, or availability.
8. Data Security
We use reasonable technical and organizational measures to help protect your information from unauthorized access, disclosure, alteration, or destruction.
However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security of your data. You are responsible for keeping your account credentials (if any) confidential and for using secure devices and connections when accessing our services.
9. Data Retention
We retain personal information for as long as necessary to:
Provide products and services you have requested.
Maintain business records and comply with legal, tax, or accounting obligations.
Resolve disputes and enforce our agreements.
When information is no longer required, we will delete or anonymize it in accordance with our data retention practices and applicable law.
10. Your Choices and Rights
Depending on your location and applicable law, you may have rights to:
Access the personal information we hold about you.
Request correction or update of your information.
Request deletion of your information, subject to legal and contractual obligations.
Object to or restrict certain processing activities.
Opt out of marketing emails by using the “unsubscribe” link in our messages or by contacting us.
To exercise your rights or make a privacy request, contact [email protected] with a clear description of your request.
11. Children’s Privacy
Our site and services are not directed to children under 13, and we do not knowingly collect personal information from children under 13.
If we learn that we have collected information from a child under 13, we will take steps to delete such data as soon as reasonably possible.
12. International Users
If you access our site or services from outside the United States, you understand that your information may be transferred to, stored, and processed in the United States or other countries where our service providers are located.
By using our services, you consent to this transfer and processing, subject to applicable data protection laws.
13. Links to Other Websites
Our website and content may contain links to third-party websites, services, or resources that we do not control.
We are not responsible for the content, privacy practices, or policies of those third parties, and we encourage you to review their policies before providing any personal information.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements.
When we make changes, we will update the “Last updated” date at the top of this page and, where appropriate, provide additional notice (for example, by email or site banner).
Your continued use of our website or services after any changes are posted means you accept the updated Policy.
15. Contact Us
If you have questions, concerns, or requests related to this Privacy Policy or your personal information, you can contact us at:
Real Talk with Heather & Andres
Email: [email protected]
Website: realtalkha.com